About time required for sending

Estimated time for a transaction completion

Following numbers are the estimated required time for sending assets from Ginco.

• BCH: 1 second
• ETH,ERC20: 5 minutes
• LTC: 30 minutes
• BTC: Several hours to several days
• XRP: 3 second

※Please note that these numbers are estimates.
※If you change the transaction fee setting, the result could change. 
※Sending transaction to cryptocurrency exchange could take more time than other transactions.

How can I check my transaction status?

Please check the following steps to see how you could check your transaction status.

1. Tap the transaction history you would like to check

 

2. Tap "Detail"

3. You could check the transaction status on the blockchain.