Last updated on March 11th, 2019
Thank you for using Ginco.
We have been experiencing an issue regarding sending TUSD in our wallet in the past weeks. This is an announcement to inform you that the error has now been resolved.
About TUSD sending error
The cause of the error was due to our Gas Limit's setting for TUSD in Ginco.
From ver2.2.0, this issue has been resolved. If you are experiencing this issue, please try updating your app.
We apologize for the inconvenience and thank you for your patience.
Dear Ginco users,
We have found an error upon sending and receiving TUSD in Ginco.
Our team is currently researching to resolve this issue as soon as possible.
Please note that this may take some time to recover.
If you hold TUSD in Ginco and wishing to send it at the moment, our team is ready to provide you the support.
Please send us an inquiry to this address: email@example.com
We are looking forward to following up as soon as we have found a way to solve this issue.
Thank you for your patience.
Ginco Support Team