Thank you for using Ginco.
We would like to inform our customer that this year Japan is having long national holidays (which is called Golden Week), starting from April 27th ~ May 6th.
Regarding this holiday, we would like to announce our business schedule during this holiday season.
Customer support schedule during the Golden Week
Our support would be unavailable during the following period:
April 27th, 2019 (Sat) ~ May 6th (Mon), 2019
※ The last business day before the Golden Week would be April 26th, 2019 until 18:00.
Will Ginco be available during the holiday period?
Your Ginco would be available during the holiday period.
We will respond to the inquiries after May 7th, 2019.
Thank you for your understanding.
Ginco Support team（Business hour 10:00〜18:00 during week days）
Unfortunately, at the moment, we can provide our support only in Japanese at the moment.